Frequently Asked Questions
Everything you need to know about our professional nail products and services.
What is the typical shipping timeframe for my order?
We aim to process all orders within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
Are CJP Nail Systems products cruelty-free?
Yes, we are proud to be a cruelty-free brand. None of our products or ingredients are tested on animals.
Can I return a product if I change my mind?
Due to hygiene reasons, we can only accept returns on unopened and unused items in their original packaging within 14 days of receipt.
Do you offer international shipping?
Currently, we ship to a wide range of international destinations. Shipping costs and delivery times will be calculated automatically at the checkout based on your location.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure options like PayPal and Klarna for flexible payments.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your parcel's journey.